Well, THIS sucks:
Xpedx has announced that they are eliminating their “Stores division”, which means they’ll be closing all Xpedx stores after March 30. Many printers rely on an Xpedx store for their papers, envelopes, press supplies, and various other printing-related items. In most locations, there will suddenly be no place for small printers to purchase supplies.
The closing of these stores also affects party planners, hobbyists, and other people who need access to a variety of envelopes, boxes, papers, and so forth. We will certainly miss our local Xpedx store!
(Office supply superstores such as Staples and OfficeMax carry a very small subset of some of these items, but there really is no comparison — and they don’t carry any of the supplies needed to keep a press running.)
Just in case Xpedx’s Facebook page goes away, below is the announcement they posted on their page.
xpedx serves customers across many industries, and our Stores community is probably the most diverse of all. From graphic designers to party planners, churches to small business owners, we strive to provide excellent service along with the products you need in the quantities you want. If you don’t know, our largest base of customers is printers, and that industry is undergoing quite a lot of change. We want to continue to be a top supplier to the print industry, and to make sure that happens, we’re making some changes.
This year xpedx will realign operations so that we can continue to provide excellent service while helping our customers keep pace with the fast-growing digital print market. This means we will transition away from our current stores business model, to servicing many customers from xpedx’s well established distribution network. We will also open “mini-merchant” locations based in some of the country’s top digital print markets.
While this is the right decision for xpedx overall, it will lead to the closing of our Stores division, which will unfortunately affect many talented and dedicated team members. Depending on your line of work, it could also affect you. Know that your local store associate is ready to discuss the changes coming our way.
Throughout this change we will go to great lengths to help our employees through the transition, and will do our best to limit disruption to all of our customers’ businesses.
We value our relationship with everyone in the Stores community – whether we know you personally, professionally, or through our social networks.
Look for future updates here, and please send well wishes to our wonderful xpedx Stores team.
Jay Nelson is the editorial director of PlanetQuark.com, and the editor and publisher of Design Tools Monthly. He’s also the author of the QuarkXPress 8 and QuarkXPress 7 training titles at Lynda.com, as well as the training videos Quark includes in the box with QuarkXPress 7 . In addition, Jay writes regularly for Macworld and Photoshop User magazines and speaks at industry events.