Responding to a question on Quark’s user forum about whether QuarkXPress 8 will run successfully on Apple’s new Mac OS X 10.7 (Lion) operating system, Quark’s Matthias Guenther wrote:
“The ONLY functionality of QuarkXPress 8 and 9 that is still PowerPC only is the video encoding function for SWF export (and of course all functions that trigger it). Everything else is Universal Binary and therefore also MacIntel-native.
The next major update to QuarkXPress 9 will make it officially compatible with OS X Lion. We expect to release this free update for QuarkXPress 9 in August.”
Regarding QuarkXPress 8 specifically:
“We didn’t put anything explicitly into QuarkXPress 8 that prevents it from it running under OS X Lion. However as you can imagine, we didn’t know what functionality Lion would have when we released v8 three years ago.
So please test it intensively yourself. If you seek support by Quark for QuarkXPress under OS X Lion, then QuarkXPress 9 will have to be your choice.”
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Explanation: in OS X Lion, Apple has removed the capability of running older, PowerPC-only code. Before Lion, PowerPC code ran in an emulation layer called Rosetta. But in Lion, programs that require PowerPC code will simply not run.
The best way to determine which of your current apps require Rosetta is to use Apple’s System Profiler utility (located in /Applications/Utilities/). Launch System Profiler and click on “Applications” under “Software” in the left column. You can then sort the list of Applications by Kind — any application listed as “PowerPC” or “Classic” will not run under Lion.
On my Mac, QuarkXPress 7.5, 8 and 9 are all listed as either “Intel” or “Universal” and therefore safe for Lion. QuarkXPress 6.5 is listed as “PowerPC” and therefore won’t run under Lion. Earlier versions of QuarkXPress are listed as “Classic“, and therefore won’t run under Lion either.
Popularity: 37% [?]
12. July 2011 at 7:43 pm
As a PC (Windows) user who has to support users that come from the Mac environment, I am always atounded at the way Mac users adore Apple despite the fact that Apple regularly changes eithe its OS or HW to make all existing programs obsolete. Windows users would be up in arms if non-system sofware (ie. apart from anti-virus and the sort) from 2003 (such as Quark 6.5) stopped working on the current version of Windows. But Mac users put up with it and love apple. Talk about the “Stockholm Syndrome”.
12. July 2011 at 9:05 pm
Ha!
13. July 2011 at 1:32 am
We must remember that Quark 7 is not working on new mac computers because of FireWire conflict.
13. July 2011 at 8:42 am
It works on mine! (2.66 GHz Core Duo MacBook Pro).
14. July 2011 at 3:16 am
It works on my imac (mid 2010) if I disable FireWire kexts.
20. July 2011 at 10:19 pm
Quark 7 is fine in snow leopard if you are running QLA because it is an issue with licence authentication not sure about lion yet tho
27. July 2011 at 4:05 am
Mr Beltrami, just a quick question, would you run Office 2003 on the new Windows 7 OS? Probably not as it was initially made for XP, Apple keep their older OS updated with security patches, if you want to update your OS to the latest one then you also have to appreciate that you’ll have to update your third party software to run well with your new OS. A three year old program is now considered long in the tooth, if you don’t want to update that/them then don’t update your OS… simples.
10. August 2011 at 9:53 am
Inversely, will Q8 & Q9 run on OS10.5.8 (on MacPro D/C Intel Xeon), or do I have to upgrade system? Problem enough up lifting to OS10.5!
10. August 2011 at 10:05 am
FlyingScud: you should have no problems running QXP 8 or QXP 9 on Mac OS X 10.5.8. I would suggest upgrading to 10.6 if you can — the features are worthwhile.
15. August 2011 at 1:10 pm
I’m always astounded at the way some Windows users feel the need to make up differences between Mac’s and PC’s to make themselves feel better. Mr. Beltrami should have checked his facts before making the claims he did.
The oldest version of QuarkXPress that supports Windows Vista is 7.2 (released in 2007). The oldest version that supports Windows 7 is 8.1 (released in 2009).
Apparently, Windows users must be “up in arms.”
18. October 2011 at 11:30 am
I just installed quark 9 on a new 10.7 mac. I put in my validation code, it accepted and said set up was successful but now it keeps bringing me back to the set up screen where I have to enter the validation code. macs…… uhhhhhhhhhhhhhh…….
6. March 2012 at 4:49 pm
I have Lion updated to 10.73 on both my iMac and my MacBook Pro. WHen I was running Leopard, then Snow Leopard on the iMac, and Adobe Creative Suite 3 and 4, Quark 7 would crash occasionally, especially when I tried to save or print the file.
It seems to have stabilized, but not sure it will stay that way,
Today, I installed Quark 7, the 7.1 update disk and the 30 day trial Quark 9 on the MacBook. Adobe 5.5 Creative Suite, Master Collection, are already on it. Quark 9 is fine, seems stable, however Q 7.1, is crashing, it quits as soon as it starts. I can;t use Q9 b/c I cannot back save to 7. (or don;t know if it is available or works.) and Q 9 is trial, so only good for 1 month.
Unfortunately, I am going through a severe financial hardship and I cannot afford to upgrade to Q9.
THE QUESTION: Is there a downloadable upgrade or patch to fix this problem, so I can run Q7 on my iMac (with OS 10.73) and with CS.5.5?
Thanks,
Larry Fulmer
designer58@comcast.net
6. March 2012 at 5:15 pm
Larry: you’ll definitely want to update to QuarkXPress 7.5. We have a story about it here: http://www.planetquark.com/?p=3446
That may or may not fix your problem, but I’d definitely start there.
25. March 2012 at 12:05 am
Can someone just tell me whether or not Q9/9.1 will run on a Mac osx 10.6.8? I am wondering now if I should even buy the upgrade. I am currently stuck on my old desktop running Q7 out of desperation.
29. March 2012 at 11:03 am
Lissa: I’m using QuarkXPress 9.2.1 on Mac OS X 10.6.8 without problems. I believe Quark happily supports 10.6.8 with their latest releases.
10. April 2012 at 9:05 am
I am running Quark 9.2.1 on Mac OS X 10.6.8 and I have to save and quit and relaunch Quark every half hour or so, because the screen stops showing any response to my keyboard commands. It’s not that the document doesn’t respond — if I go to another page and come back I can see that the changes have been made. But this isn’t working.
When the problem arises I usually see a band of magnified type for a moment. What in the world is going on here? I tried restarting the computer — no difference.
12. April 2012 at 12:07 pm
I have Quark 9 on my macbook with snow leopard 10.6.8 with no problems at all.
12. April 2012 at 3:23 pm
Tony: me, too. Same setup. No problems.
31. May 2012 at 11:33 pm
I am running 10.6.8 (Snow Leopard) having had a nightmare with Quark 9 and Lion when I got my new rather lovely 17″ Mac Book Pro. It wrecked so many files and I nearly lost clients. Is it all fixed now?
Can I upgrade to Lion? Sad as I had to back track and go back to Snow Leopard 6 months ago. Don’t want to go through the stress and heartache again, as it did make it seem it was a hardware problem and took weeks to sort out (and 3 hard drives courtesy of Apple).
11. June 2012 at 3:15 pm
I am using Quark 9.0 and upgraded to Lion 10.7.4. I can Launch Quark and start new project, but it crashes when I try to open and existing on. I have a project almost completed and a deadline approaching – HELP!
11. June 2012 at 3:55 pm
Makloklin: it sounds like you’ll want to contact Quark’s free tech support. It’s probably a permissions problem, or something like that.
11. June 2012 at 3:57 pm
Rebecca: it sounds like you ran into that nasty hardware problem with specific new Macs and Lion. (But congrats! You’re officially an early adopter.)
I *think* it should be just fine to upgrade now. Quark seems to have ironed out the glitches with Lion.
13. June 2012 at 4:58 pm
I got a new iMac with OS 10.7.3 and am running Quark 8.5.1. It seems to be working ok but the icons in the tool window do not show. I contacted Quark tech support & there answer was that Quark 8 was not supported on OS 10.7 and of course wanted me to upgrade. Budget is limited. Looking for your thoughts on whether I should be ok sticking with Quark 8 or if I’ll run into problems in the future?
14. June 2012 at 9:13 am
Laura: my guess is that it will only get worse as you upgrade operating systems. The upcoming 10.8 will likely change even more stuff that Quark relies on. But if you’re OK living with what you’ve got, I would guess that it won’t get worse until you upgrade your operating system to 10.8. But that’s just a guess.
13. July 2012 at 11:33 am
@ laura all you have to do is set the extensions manager to launch automatically every time you launch Quark. Now the icons will display fine!
15. July 2012 at 9:56 am
I am using Q9 in Mac os 10.7.4—went to open my saved layout from last month, and it wouldn’t open! Went back to an archived copy from 2 issues/months ago, and that opened OK…started to pull in eps ad files, and Q crashed…as I opened ads to rework them, new eps files would also crash Q as I tried to import them. Saved as pdf and imported, and that seems oh, but some ad files won’t open…seems like a cascading failure. Of course, I’m on deadline, and this issue appeared Fri nite…no support till Monday! Missing my Sun nite deadline! If I have to rework all my ads, I’m moving to InDesign!
15. July 2012 at 12:36 pm
mytrek: that sounds just horrible! May I suggest doing an “append layout” procedure to try to clean up your latest Quark file? I wrote about it here:
http://www.planetquark.com/?p=236
With any luck, it will erase any goofy stuff that Quark is remembering about your older graphics and let it behave as it normally does.
I hope this helps!
15. July 2012 at 8:03 pm
Thank you, Jay. It crashed multiple times instead of rebuilding. I have old style sheets assigned to F keys that I used to have on my extended keyboard…perhaps if I can get rid of those the layout will transfer better? It asks me about renaming or using old name when I am appending. I have many old ad files and eps files that were transferred over by Apple Store when I bought this new mac. Some were constructed a number of years ago, but until now, I have not had a problem with files opening, as long as I went thru the File-Open-selection route, and then saved as, it automatically updated. I am so annoyed and have spent endless hours on this, not to mention making myself sick with worry. Thanks for trying to help.
15. July 2012 at 8:11 pm
my trek: The crashes during rebuilding concern me. I would guess that this indicates a significant goofiness in the original files. While it’s possible that the Fkeys are causing a problem, I would try the “thumbnail copy” approach before heading into that: just view your old document in Thumbnails view, and a new document in Thumbnails view, then drag your pages from the old doc to the new one. Perhaps that will avoid the crashes you’re getting during the rebuild process. (?)
15. July 2012 at 9:58 pm
Hi Jay, This MAY be working…I’m cautiously optimistic that I will only have to rebuild really old ads/eps files. It’s crazy how my layout was fine last month, then this month when I go to open it, I get an error message that says it cannot be opened, and, my backup drive copies were also “bad”. I had trouble with some ads not opening and crashing, and narrowed it down to Zaph Dingbats. When I went into those ads on my older computer, and changed Zaph to Wingdings, reloaded them and then they were fine. Funny, I USED to get a font warning in years past, which let me change all instances of a font and then open the file w/o crashing (because I went to font book and closed Zapf.) but this Q doesn’t give me that option–it just crashes. BTW, I reinstalled my 8 from original disk, then spent 3 hours downloading 9 from their site on Sat. a.m., as I purchased the upgrade, because I was told I was having so much trouble w/Q on my new computer because I needed to upgrade. Now, I’m not so sure that is the problem. I will be contacting Q tech sup. Mon and see what they say, as well as my printing firm. They have to adjust their mail crew, and I don’t know how long this will take me to revamp, layout and get to them, and when they can fit it in their printing schedule. Taught this old dog a new trick–do layout so I’m DONE by Fridays instead of Sunday night! I’ve used Q since at least 1993, and feel very let down to have all these problems. Hopefully they can be resolved, but it is perplexing. Again, thanks for your help.
16. July 2012 at 2:20 pm
Not to jinx myself, but my printer told me to save the eps files in acrobat distiller to a pdf and then place them. Tried to “guess” which ads would be “bad” and did pretty well. Only a few crashes before I got all that gave me prob. changed to pdf. It appears that all of my “old” ads (and hard to tell when originally created, as the battery went down on me two computers ago, so they are dated 1969-1980!!) but I am guessing maybe originally laid out in Q5-6.
In any case, I’m back on track for now.
Contacted Q support this a.m.; had to email them some files….still haven’t heard back.
Thanks again for your suggestions. : )
27. February 2013 at 7:24 am
Just a suggestion that may help to alleviate or prevent application issues…
It’s a good practice to implement a ‘routine maintenance plan,’ particularly before installing software or upgrading the OS. I recommend running Disk Utility to check for disk-related errors, then Disk Warrior (from the DW boot disc) even if Disk Utility doesn’t report any problems. If you do not own Disk Warrior, I strongly suggest purchasing it since it will find and correct directory errors that Disk Utility will not. Plus, it will ‘optimize’ the disk directory and some Users will experience a ‘snappier’ Mac, ESP in the Finder.
It is also a good practice to Repair Permissions (via Disk Utility) after installing ’3rd party software’ since some installers can incorrectly change or reset permissions (this is not necessary as a ‘routine maintenance,’ but more so for troubleshooting a problem).
I have found disk directory issues to cause unusual application behavior, like crashing or hangs, and this includes the Finder. This is definitely worth a try when applications suddenly begin acting up (I have personally experienced this). I know very few people who actually have a good maintenance plan, and some do not experience issues at all (that I know of).
I can’t tell you how many times that I ran the aforementioned maintenance on the Macs of friends and family and discovered disk problems that will most likely lead to headaches down the road (in varying degrees) – even if all seems ‘well’ at the moment. Install or upgrade something on top of an underlying issue such as directory corruption, and you are asking for trouble sooner or later.
It’s worth a try when Quark starts acting up.
27. February 2013 at 4:16 pm
Paul: great advice! I’ve become fond of Prosoft’s Drive Genius for this use, but I formerly used Disk Warrior and liked it. And rather than trying to keep up with startup CDs or DVDs, I just install the utility (Drive Genius or DiskWarrrior) onto my main hard drive and then start up from my external clone (backup) when I need to run it on my main hard drive. Just an alternative way of fixing my startup drive…